Shipping Policy

Biogreen Peptides
Effective Date: 3/1/2026

Biogreen Peptides is committed to processing and shipping orders efficiently and securely. Please review our shipping policy carefully before placing an order.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays)
  • Orders placed after business hours, on weekends, or holidays will be processed the next business day

We reserve the right to delay processing if additional verification is required.

2. Shipping Methods and Carriers

We ship orders using reputable carriers such as:

  • USPS
  • UPS
  • FedEx

Shipping method options and rates will be displayed at checkout.

3. Delivery Timeframes

Delivery times vary depending on your location and selected shipping method.

  • Standard shipping: typically 2–7 business days after processing
  • Expedited shipping: varies based on carrier

Please note: Delivery timeframes are estimates and are not guaranteed.

4. Shipping Restrictions

By placing an order, you agree that:

  • You are responsible for ensuring that the purchase of our products is legal in your jurisdiction
  • We may refuse to ship to certain locations at our discretion

5. Tracking Information

Once your order has shipped, you will receive a tracking number via email.
It is the customer’s responsibility to monitor shipment progress.

6. Lost, Stolen, or Delayed Packages

Biogreen Peptides is not responsible for:

  • Lost or stolen packages marked as delivered
  • Shipping delays caused by carriers, weather, or external factors

If your package is marked as delivered but not received, you must contact the shipping carrier directly.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
We are not responsible for:

  • Orders shipped to incorrect or incomplete addresses provided by the customer

If an order is returned due to an incorrect address:

  • Reshipping fees will apply

8. Damaged Shipments

If your order arrives damaged, you must:

  • Contact us within 48 hours of delivery
  • Provide photos of the product and packaging

We will review and determine eligibility for replacement or resolution.

9. International Shipping (If Applicable)

For international orders:

  • Customers are responsible for all customs duties, taxes, and import fees
  • We are not responsible for delays caused by customs

10. Research Use Only Notice

All products sold by Biogreen Peptides are intended strictly for research purposes only.
By placing an order, you acknowledge and agree:

  • Products are not for human or animal consumption
  • Products must be handled by qualified individuals in a proper research setting

11. Contact Information

For shipping-related questions, please contact:

Biogreen Peptides
Email: info@biogreenpeptides.com
Phone: 267-644-5289